NetCommunications implements IT-systems and supervises their operation
and maintenance.
NetCommunications is an experienced partner for SME system projects
(smaller and medium-sized enterprises). Our offerings cover consultancy,
engineering and project realization. The scope of our activities
encompasses the following services:
In close cooperation with the client, NetCommunications develops
solutions that are customized to the
individual challenge. By means of systematic preparation and detailed
conceptualization, NetCommunications can guarantee the success of
the IT-project.
Attractive financing models
Investment in an IT-project should not excessively stretch your
cash flow. NetCommunications supports you in the evaluation and
processing of leasing and financing models.
Competent project management
The implementation of complete IT-projects requires professional
project management, particularly when various service providers
with a variety of tasks are to meet one target. NetCommunications
project management is interwoven with your IT-project and assures
quality assurance, as well as fulfilling the contractual requirements
and the timescale demands.
Professional project realization
NetCommunications realizes IT-projects with qualified and certified
staff and specialists. As a certified partner of various hardware
and software manufacturers, NetCommunications applies the products
of noted manufacturers in its project realization.
Fully-developed logistics
NetCommunications services include the processing of logistics projects,
for example worldwide or pan-European rollouts or the migration
of IT-systems.
Systems maintenance
Your demands for failure-free availability of the IT-infrastructure
sets particular service and support requirements. NetCommunications
offers service level agreements, which are tailored to your requirements
and guarantee you the highest availability of your IT-infrastructure
and maximum transparency of costs/benefits. A NetCommunications
maintenance contract simplifies administrative processes with service
and support contracts and guarantees beneficial conditions.
Hotline support
The NetCommunications 24/7 hotline support assures the operation
of your IT system by the quickest reaction time in the event of
failure. We offer multi-platform first-level support by means
of remote support, and coordinate failure elimination with both
telephone hotlines as well as onsite support. NetCommunications
coordinates failure elimination with its Escalation and Problem
Management system.